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What Makes a Great Team (Part 2)

40 Days of Prayer Study Kit

Building a Better Life

The Purpose Driven Life Book

Your volunteer teams are some of the most important elements of your church’s ministry, whether they minister to your children, serve as greeters, or help lead your church’s worship team. No matter how powerful your preaching is or how dynamic your music is, dysfunctional volunteer teams will damage your church quickly. I believe there are eight characteristics of effective teams that every volunteer team should embody. Together, they make up an acronym, T.E.A.M.W.O.R.K. I shared four of them in last week’s Ministry Toolbox article:

T – Trust
E – Economy of Energy
A – Affirmation and Appreciation
M – Management of Mistakes

Here are the other four characteristics of strong volunteer teams.

W – Well-planned Meetings

For years at Saddleback I asked my team to bring a brief weekly report on a 3-by-5 card to our staff meetings. Those report cards became our weekly meeting agenda. They provided important feedback about our weekly worship services. In the same way, if you want your volunteer teams to flourish, you need to make good use of their time. Every meeting should have a clear purpose and be well-designed beforehand. Draft an agenda with a specific purpose for everything on that list. Distribute the agendas, potentially even a day or so before the meeting, so everyone knows what to expect and why their participation is so crucial. When you don’t plan your meetings well, you waste your volunteers’ time. High-capacity leaders won’t continue to serve if they don’t believe you value their time.

O – Open Communication

From my experience, poor communication is the number one cause of problems on church teams. Frankly, if a team is working toward a common goal and engages in good communication, that team is unstoppable. If communication goes awry, though, you’re in trouble. What can block the strength of how our volunteer teams communicate?

Presumption—We assume every problem can be viewed from one angle, every person thinks just like us, and everyone stays the same (they never change their behavior). None of those statements are true, but we presume they are (even unconsciously). The hardest thing to open is a closed mind.
Impatience—We can listen to about 650 words a minute, but people speak at about 150 words a minute. That 500-word difference often leads to impatience. We want to finish sentences for people, rather than listen to what they’re saying.
Pride—Pride makes us defensive. We think we know all the answers. That’s why we must learn to ask questions constantly.

It’s important that you model these skills so your volunteer teams see the value and impact of good communication. If you’re letting presumption, impatience, or pride impede communication with others, your volunteers will pick up that behavior and potentially imitate it.

R – Recognition

Recognition builds team spirit. Proverbs 3:27 says, “Do not withhold good from those to whom it is due, when it is in your power to act” (NIV). In other words, when you can do something good for someone, don’t delay it. For your volunteer teams, that “good” can be recognition. The more credit we give others, the better we’ll develop team spirit among our volunteers. Recognition only costs time, and it’s incredibly rewarding. Celebrate your volunteers’ successes in public as much as possible. Send them handwritten notes. Make recognition such a part of the rhythm of how your church engages volunteers that all ministry leaders make it a regular practice themselves.

K – Knowledge

It’s not just you and your staff who need to grow—your volunteers should always be growing as well. Proverbs 18:15 says, “The intelligent man is always open to new ideas. In fact, he looks for them” (TLB). Growing churches require growing ministry teams. How can your volunteers keep growing?

By reading—I’ve said for years that all leaders are readers. Those who lead volunteers need to recommend books to their teams.
By attending conferences and seminars—Finding conferences that will help your volunteers grow is a great investment. Even if your church can’t pay the costs of your volunteers to attend, if you make them aware of the opportunities, many will pay their own way.
By having mentors—Try to connect volunteers to people who have more experience, even if they’re serving at another church.

Build these eight principles into all of your volunteer teams, and you’ll be amazed at what God will do through them. As a church leader, you have an important responsibility to model the T.E.A.M.W.O.R.K. principles to other staff and volunteer leaders. As they see you practicing these principles, they will incorporate them into how they engage their teams as well.

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Five Ways to Lead Your Church Toward Unity

By Rick WarrenPastor, few things weigh heavier on your heart than seeing conflict among your people. Nothing breaks a shepherd's heart like watching the sheep squabble. Unity isn't just a nice bonus for your church; it's essential. In fact, Jesus taught that your church's witness depends on it. God can work through many weaknesses in your church, but he won't work through disunity.As you shepherd your people toward unity, here are five principles to guide you:1. Maintain an attitude of acceptance.Don’t major in minors. Not every issue requires total agreement. Some disagreements are simply over disputable matters. Paul addresses this in Romans 14:1-23, using the example of disagreement over dietary guidelines to remind believers not to let minor differences divide them. Instead, maintain an attitude of acceptance.Isn't it a blessing that God made us different? He loves variety! When conflict arises, your first task is to discern whether it's over essentials or non-essentials. If it's essential, address it biblically. But if it's not, lead your people to accept one another's differences.2. Focus on your common mission.Nothing unites a church more than a shared purpose. That’s why at Saddleback we always insisted that every new member go through our membership class. There, we clearly lay out the church’s purpose and direction.Your church isn’t the only church in town, and that’s okay. Other Bible-believing churches may do things differently. Make sure people know what your church is about before they join. Clarity upfront can prevent division later.3. Control your tongue.Pastor, when gossip shows up, you need to shut it down immediately—and train your leaders to do the same. Gossip is sin. When you listen to it, you become complicit. Ephesians 4:29 says, “Don’t say anything that would hurt ⸤another person⸥. Instead, speak only what is good so that you can give help wherever it is needed. That way, what you say will help those who hear you” (GW).What is gossip? It's when you share a problem or criticism with someone who is neither part of the problem nor part of the solution. If they're not involved, leave it alone. Preach on this often and remind your leadership regularly. It's that important.4. Teach your church to support church leadership.Hebrews 13:17 says, “Have confidence in your leaders and submit to their authority, because they keep watch over you as those who must give an account. Do this so that their work will be a joy, not a burden, for that would be of no benefit to you” (NIV).That verse should humble every pastor. One day, you will stand before God and give an account of how you shepherded his people. That reality drives us to our knees, praying for wisdom and guidance.With that accountability comes authority. Without authority, you can't be held responsible. God gives pastors authority to lead his church. Teaching your church the biblical basis for leadership authority isn’t about propping yourself up—it’s about protecting the unity that God cherishes.5. Practice God's method of conflict resolution.Jesus outlines the process for handling conflict in Matthew 18: “If your brother or sister sins, go and point out their fault, just between the two of you. If they listen to you, you have won them over. But if they will not listen, take one or two others along. . . . If they still refuse to listen, tell it to the church; and if they refuse to listen even to the church, treat them as you would a pagan or a tax collector” (Matthew 18:15-17 NIV).When someone brings you a complaint about another person, your first question should be: Have you talked to them directly? That’s where biblical conflict resolution begins.If they refuse to listen, involve one or two others. If they still won't listen, bring it before the church. And if there's still no repentance, treat them as you would an unbeliever—with love, but with clear boundaries about church membership.Jesus said that unity is a powerful witness to the world. It's not natural for people from different backgrounds to come together as one family. But when churches work together to fulfill God's mission, people notice. Unity attracts.My prayer is that your church will experience the kind of unity that honors God and draws people to the cross.

Walking a Different Path—and Why It’s Worth It

“Noah was a righteous man, the only blameless person living on earth at the time, and he walked in close fellowship with God.” Genesis 6:9 (NLT)Pastor, if you want to keep fulfilling your calling—and stay faithful in a world that’s resistant to the gospel—you must be willing to walk a different path than the surrounding culture.That’s not always easy, especially on a Monday morning. Maybe Sunday didn’t go the way you hoped. Maybe you’re wondering if anyone was really listening. Maybe you're tired. But your faithfulness, even in weariness, is exactly what God notices.Noah’s generation was in full rebellion against God. Genesis 6:12 says, “God observed all this corruption in the world, for everyone on earth was corrupt” (NLT). That must have felt incredibly isolating for Noah—yet he stayed the course. The Message paraphrase says it like this: “Noah was different. GOD liked what he saw in Noah” (Genesis 6:8).Let that sink in: God liked what he saw in Noah.Would he say the same of you today? Absolutely. When you preach the Word even when people don’t respond, when you pray over your congregation with love, when you lead with integrity even when it's hard—God sees. And he smiles.You don’t have to be flashy. You don’t have to go viral. You don’t even have to feel effective. Keep doing what God calls you to do. That’s what set Noah apart. He walked with God, even when the rest of the world walked away.As our world moves further from God, pastors like you shine all the brighter. Your steady, faithful ministry matters more than you realize.

Before You Say Yes: 3 Questions Every Pastor Should Ask

“If any of you needs wisdom to know what you should do, you should ask God, and he will give it to you. God is generous to everyone and doesn’t find fault with them.”James 1:5 (GW)You’re likely reading this on a Monday. Yesterday, you poured your heart for your congregation—preaching, shepherding, and leading your people. Now, you’re tired. God wants you to get your proper rest. If you’re burning the candle at both ends, you’re not as bright as you think you are. You’re going to burn out!Every week, you’re probably offered more ministry opportunities than you could take on in a month. That counseling appointment, that community invitation, that extra meeting—they’re all good things. But without wisdom, even good opportunities can become spiritual quicksand.When a new opportunity crosses your desk, take these three steps:Ask, “Is it worth it?” Will this serve the kingdom in the way God has wired you to serve? Is it worth the time, energy, and emotional bandwidth it will cost? Every “yes” is a trade—you’re giving away part of your life for it. Is it worth that kind of exchange?Ask, “What will I have to give up?” Saying “yes” to one thing means saying “no” to something else. Maybe your family. Maybe margin for prayer and reflection. Maybe the deep work God’s been calling you to. Make your “what-matters-most” list before you make your to-do list. Let God shape your priorities before your calendar does.Ask, “Should I just say no?” We’re used to running at the speed of crisis, but constant urgency isn't godly—it’s exhausting. Learning to say “no” is an act of faith. It’s trusting that God can lead your church better than you can. It’s believing your value isn’t in how much you do, but in who you are in Christ. If something isn’t on your “what-matters-most” list, it may be best just to say no.Remember, you don’t need to figure this all out on your own. James 1:5 promises that when we ask for wisdom, God gives it—generously and without shaming us for needing it.So take a breath, pastor. Take your list of opportunities to the Lord. Ask him for wisdom. Then choose what matters most—and rest knowing that obedience is more important than busyness.

How to Refuel Mid-Flight

During the Cold War, the Strategic Air Command operated 24 hours a day as a shield of protection for our nation. This meant that at any point in a given day, there were combat-configured bombers flying to assure the safety of our nation. To extend the range of these planes, the military perfected mid-flight refueling, which allowed the planes to fly longer without running out of fuel. A refueling plane would actually fly up next to a Strategic Air Command plane, dock in, and refill the plane’s fuel tank.As a pastor, you need to learn how to refuel your life in mid-flight. You can’t just hop off to Tahiti every time you get tired and discouraged. You need to keep going. You have to learn how to recharge yourself by reconnecting with God in the middle of your hectic lifestyle. The fact is, ministry takes energy. What do you do when you run out of energy? The Living Bible paraphrase of  Psalm 94:19 says, “Lord, when doubts fill my mind, when my heart is in turmoil, quiet me and give me renewed hope and cheer.” Are you ever quiet? Americans are afraid of silence. It makes us very uncomfortable. The moment you get in your car, the radio goes on. The moment you get home, the TV goes on. Very little of your life is honestly quiet. But the Bible’s wisdom, in effect, says this: “If you want to lower your stress, it’s as simple as this: Shut up. Be silent. Stop talking and start listening.”Once a day, go outside, sit down, and just be quiet. I’m not talking about reading your Bible (though you also ought to read your Bible every day). I’m just talking about getting alone for five minutes a day and being completely silent. Ask God a question, and then just sit there and listen.Sometimes people say, “God, I really need your guidance on this,” and then they get up and walk off. They don’t wait for an answer. If you never hear from God, it may be that you never listen.Learn to take mini breaks during the day. When you feel your pressure rising, just stop and say, “God, I want to tune in to you again. I want to focus on you.” This doesn’t have to take 30 minutes. Take even 15 or 20 seconds—just little mini-breaks—where you stop and be quiet.Why is this important? Because the race of life is tough. Inevitably, ministry is tough. We get distracted, discouraged, and start to doubt. And you start wondering, “Maybe I shouldn’t be pursuing everything God is calling me to do in ministry. Maybe I should just coast for the next couple of months.” When you coast, you start heading downhill. You go the wrong way.Discouragement leads to doubt. How do you defeat doubt? Here are three things I remember when I’m discouraged that you can remember too:1. I remind myself of God’s goodness yesterday. I make a list of all the things he’s done in my life, and I express my thankfulness. The attitude of gratitude is the healthiest emotion you can have.2. I remember God’s presence today. I remind myself that he’s with me right now. Even when I feel like I’m completely alone, I’m not. I’ve just forgotten that he’s there with me. I remind myself that God has promised things like, “I’m here. I’m going to help you. I’ve promised I’ll never leave you or forsake you. I’m with you right now in this crisis.”3. I remind myself of God’s promises for tomorrow. There are more than 7,000 promises for us in the Bible. Each one is like a blank check that I can write out: “God, I am claiming this one today. I’m turning in this coupon.” He has said, “I will give you strength. I will give you the necessary tools to accomplish the task I’ve given you. I will give you the wisdom you need in this situation if you’ll just call on me.”I don’t need to doubt God’s goodness yesterday, God’s presence today, or God’s promises tomorrow. I don’t need to doubt. I don’t need to be discouraged. I don’t need to be distracted. I can let God renew my spirit daily.If you want to last over the long haul of ministry, you need to learn how God can help you recharge yourself spiritually, emotionally, physically and mentally. 2 Corinthians 4:16 says, “For this reason we never become discouraged. Even though our physical being is gradually decaying, yet our spiritual being is renewed day after day” (GNT). God promises to renew your spirit daily. So you need to figure out what renews you. Make a list of the things that keep you going, the things that re-energize you. Then do those things over and over.